To make a difference, focus on Access and Communication
Effects of Patient-Centered Medical Home Attributes on Patients’ Perceptions of Quality in Federally Supported Health Centers This study found that patients perception of quality was high in federally funded clinics that operated according to PCMH prinicples. The study used the following PCMH attributes (1) access to care getting to health center, (2) access to care during visit, (3) patient-centered communication with health care clinicians, (4) patient-centered communication with support staff, (5) self-management support for chronic conditions, (6) self-management support for...
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