Safety Differently – Why Do Things Go Right?
We should not just try to stop things from going wrong. Instead, we need to understand why most things go right, and then ensure that as much as possible indeed goes right. So argues Sidney Dekker in his blog Safety Differently The number of the things that go wrong is tiny. Their are a small number of things are the heroic, unexpected surprises (a Hudson River landing, for instance) that fall far outside what people would normally experience or have to deal with. In between, the huge bulbous middle, sits the quotidian or daily creation of success. This is where good outcomes are made,...
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